Forecasting Benefits Claims Usage And Financial Implications
A wide benefits offering has a significant financial impact on an organization, and a Benefits Manager is responsible for keeping costs under control.
Forecasting based on historical data allows the finance department to provide for the cost of the Benefits schemes and also to understand the implications of increased claims, usage, or membership.
The finance department and a Benefits Manager work closely together to ensure the costs are kept under control, anticipated, and planned for.
Mj Is Looking For An Experienced Account Manager To Deliver Expert Consultation And Outstanding Service To Employee Benefits Clientele The Account Manager Will Be Responsible For Helping Clients Navigate Their Benefit Needs With Short
essential functions
Provide comprehensive client service including but not limited to:
- Provide day-to-day customer service to clients, including helping to resolve issues related to billing, claims, and eligibility
- Lead the renewal and marketing process, including preparing and distributing RFP packets
- Analyze and view proposals provide recommendations to the Sales/Consulting team
- Work with Consultant in the preparation of new and renewal service contracts
- Verify receipt of final client contract from carrier/TPA/vendor review final contract to ensure reflection of negotiated terms and accuracy of data
- Coordinate plan design changes, contract changes and carrier changes
- Review and maintain executed client contracts, plan documents, SPDs, Business Associate Agreements and amendments
- Develop and maintain productive relationships with key personnel at TPAs, carriers, and vendors service as primary internal contact for service needs
- Work with Health Risk Management team in the analysis of claims data and development of additional value-add reporting
- Ensure information in Benefit Point is up-to-date and accurate
technical functions
- Highly proficient in the use of Microsoft Office products
- Familiar with the use of an Agency Management System and Document Management System
required EXPERIENCe
required education/certification
The Key Account Manager : A Role In Channel Strategy
The Key Account Manager is supposed to help the channel reach their sales goals. The KAM should use the sales support tools to drive value added product innovations to customers, as well as coordinating and providing operational demand needs to be able to supply customers to the highest levels.
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Employee Benefits Account Manager Resume
Summary : Extensive experience in Employee Benefits, includes 15 years of brokerage experience, prior to that was on the carrier side. Experienced includes comprehensive knowledge of policies and contracts, initiating constructive relationships with policyholders, general agents, supervising staff and office operations.
Skills : Agile Development, Project Management, Critical Thinking, Operations Management.
- Serviced new/existing business.
- Worked with vendors on a daily basis.
- Assisted the Account Executive, other team members, and carriers in preparation of new and renewal business and benefit changes review policies to ensure proper issuance.
- Identified cross-selling opportunities for clients within the Employee Benefits department, as well as other lines of coverage such as Property & Casualty and Personal Lines.
- Organized and prioritized workflows for assigned book of business, delegating tasks to other team members as needed.
- Maintained life and health license and professional skills through continuing education sessions.
- Insuranced agency or company experience specializing in employee benefits or a minimum of one-year equivalent combination of education and experience is preferred.
Employee Benefits: A Personal Experience
Your people are the foundation of your organization. How important are employee benefits to achieving your company’s goals? They are very important.
Benefits to your employees shows you care about their health and future, and that you are invested in them. A benefits package can help attract and retain talent. Benefits can help you stand out.
Employee benefits can improve your company’s bottom line by engaging employees to participate in wellbeing programs. Reduced healthcare costs are achieved by employees who are healthier. Employees with less health risks are more likely to work in your organization, and they are less likely to take sick days.
The benefits of employees may be different depending on the job. The government employee benefit packages for full-time employees look very different from the packages offered to part-time employees. During the final interview or when an offer is extended, employee benefits packages are usually discussed.
The right benefits package can give you an advantage. Valuable benefits are often unused because employees are overwhelmed by the amount of information. The Hub solution from Virgin Pulse is the perfect platform for providing a personalized benefit experience that presents options based on each of your employee’s individual needs, interests and eligibility.
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Employee Benefits Account Manager
Employee Benefits Account Manager
A bit about us:
We are a fast-growing insurance broker that prides itself on knowledge, customer experience, and investing in our employees growth.
Why join us?
Vision insurance
Job Details
Provide service to clients in conjunction with the Risk Advisor and/or Senior Account Manager while providing assistant level support to the team members per the Account Manager jobs description. Become familiar with all of his/her clients and is responsible for service provided to the assigned customer accounts, ensuring that the client is well serviced.
The following is illustrative of the general activities of this position and does not reflect each and every task this position may undertake. Training and resources will be provided to assure the employee is able to accomplish what is required.
Duties
Qualifications
Current California Life & Health Insurance License5+ Years Employee Benefits Experience COBRA and HIPAA Knowledge
Insurance Benefits Account Manager Certifications Or Designations
There are several insurance certifications and designations a person can pursue. Any credentials related to health insurance, life insurance or any other employee benefits improves an application. The National Association of Health Underwriters also provides a Benefits Account Manager Certification that is worth considering.
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Employee Benefits Account Manager Jobs In United States
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The Job Of An Employee Benefits Account Manager
The job of an employee benefits account manager is to sell employee benefits to companies. They meet with company managers, deal with questions and requests, build relationships with their clients, prepare requests for proposals, review contracts, and work with marketing professionals. The job of an employee benefits account manager at a specific agency depends on the job of the producers at the agency.
Account managers are important because they deal with clients. Their work on behalf of the client is a major factor in keeping business on the books. The account manager needs to be patient, persistence and tact for tasks such asking a producer for details when filling out an application or sounding out a client for details when completing a claim form.
They must know how to deal with people who make complaints. Account managers spend less time talking to clients and more time collecting and distributing information. The paperwork is usually taken up the rest of the time.
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Insurance Benefits Account Manager Job Description
Did you visit this webpage to find information to use in a job ad? The information above and the sample below provides everything you need to get started.
Sample Job Description
is an insurance company serving businesses in the Midwest that are committed to ensuring their employees have the best benefits at the right prices. Over the past 20 years, our company has thrived on not just selling employee benefits insurance products but building ongoing relationships with businesses at the local level. Our success in this area depends heavily on the collective effort of the insurance benefits account managers serving our local district offices. Now that were in the process of opening a new agency in , we look forward to hiring a dedicated account manager with exceptional people skills.
Reporting Relationships
As the insurance benefits account manager, three other workers report to you. You will be responsible for delegating specific responsibilities to them and will work with our recruiter to ensure you play an active role in finding the best workers to build this team.
This position also requires liaising with other key professionals, such as our underwriter, marketing manager and sales agents. You report directly to the district manager.
Responsibilities
As our benefits account manager, you become responsible for the following tasks:
Qualifications
Compensation
Account Managers: A Career Choice For A Marketing Professional
Previous experience managing accounts is required for intermediate to senior account manager roles. If a PR firm was hiring a senior account manager, they would prefer an account manager with a PR or marketing background. Account managers in the financial field usually hold an accounting, finance or business degree, while account managers in the marketing field usually have a marketing, PR, media or design degree.
It is possible for account managers to hold additional qualifications in the specific sector they are working in, if they have a degree. A marketing account manager could gain a qualification to boost their skills. The broad range of skills and experience required of an account manager are highly transferable and provide the opportunity for professionals to move into many different roles that are not directly associated with account management.
For graduates and sales professionals alike, a job as an account manager is a rewarding career choice if you are confident with your communication skills and have a knack for sales. Demand is likely to remain high because there are many jobs available. With experience, account manager salaries can be high, while opportunities for career progression are very doable.
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Benefits Account Executive Job Description
- Works collaboratively with Producers, Client Resource Team , Financial Analysts and Population Health Management team for the development and delivery of claims and financial reporting, stewardship reports, health management programs for clients
- Direct the service team to ensure service, review, and sign off of policies, SPDs, benefit summaries, carrier contracts, are performed in a timely and accurate manner
- Sells value driven suite of services and solutions to targeted prospects
- Ensures that team members meet their responsibilities and seeks changes in team composition as appropriate
- Drives the renewal process through a strategic view of alternative funding strategies for our client health & benefit programs
- Possesses strong influence across the Aon organization to align resources across geographic , functional and business unit boundaries to best serve clients
- Survey, Aon Avenue, Aon Value Exchange, Time Tracking, Salesforce.com, Jeopardy Reporting, PeopleSoft
- Performs advanced strategy and design consulting to include benefits strategy, goal setting, benchmarking and plan design
- Resolve client, carrier and/or vendor issues, including collections, discrepancies, fee arrangements, billing contracts and vendor commission tracking
- Working with your own portfolio of clients on existing accounts
Insurance Benefits Account Manager Salary
Insurance benefits account managers make good money, but their salaries are lower when compared to other managers working in the insurance field. The potential reasons for this might be tied to the fact that the position does not require a college degree. However, this really depends on the company and how it defines, designs, ranks and rewards the position.
According to ZipRecruiter, insurance benefits account managers can make as little as just $29,000, but many make as much as $105,500 per year. The national average salary for this profession is $64,760. Glassdoor arrived at a similar estimate of $62,263 for the average annual base pay.
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Key Account Management: A Strategic Program For The Business
A key account manager is responsible for retaining top customers and nurturing those relationships. They should become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. Key account management reorganizes the business’s teams and culture to develop different approaches to their biggest clients across the company, because traditional account management treats every customer relationship approximately the same.
Key account management is a strategic program that covers the entire organization. The KAM will likely have contact with each level of the business to make sure the customer’s needs are met. KAMs can use the map in Lucidchart to simplify their communications.
Sales reps and KAMs can use account maps to find the right people to contact. Track all of the interactions on a single platform. KAMs are leaders.
They must be able to manage employees at all levels of the business. KAMs should be confident and respected by both their clients and co-workers because they touch so many parts of the business. The KAM acts as a visionary because of the strategic nature of the role.
They will be expected to lead both customers and internal executives on key initiatives. If companies can sell on value, they are more likely to be the primary suppliers of large accounts. Only a small percentage of sales executives think their reps are effective at value selling.
Employee Benefits Account Manager Resume Samples
An Employee Benefits Account Manager is responsible for generating the targeted revenue by selling the employees benefits programs to corporations. A well-written Employee Benefits Account Manager Resume indicates the following core duties meeting managers from the employers team, handling inquiries, building lasting relationships, working on requests from employers, reviewing contracts, educating clients on policies, and benefits thereof, keeping updated on the stats on the clients, participating in marketing meetings and following up for addition to existing subscriptions.
Summary of skills that highlight a resume includes the following the ability to participate in scheduled team and office meetings excellent communication skills, the ability to articulate technical information in lay terms and good listening skills and experience in relevant software. An Employee Benefits Account Manager should have a degree and several years of experience in a business-to-business selling environment.
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Knowledge Skills And Abilities
- BA/BS degree preferred, high school diploma required
- 1-5 years related work experience
- Valid insurance licenses
- Continue to meet Continuing Education requirements for license renewal
- Excellent verbal and written communication skills
- Ability to work within a team
- Possesses drive, empathy, energy and integrity with the ability to influence others
- Good planning, organizational and prioritization skills
- Proficient in Microsoft Office
What Skills Do You Need To Be An Insurance Benefits Account Manager
The most successful account managers in this field are those who know how to close a sale and who focus on retaining customers. Remember that its always more expensive to acquire new customers than it is to keep the ones you already have. Here are a few skills that help these professionals create fulfilling careers:
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Key Account Management Using Linkedin
A key account manager is responsible for retaining top customers and nurturing those relationships. They should become a strategic partner and advisor to the client, discovering new opportunities to work together for mutual benefit. Key account management reorganizes the business’s teams and culture to develop different approaches to their biggest clients across the company, because traditional account management treats every customer relationship approximately the same.
Key account management is a strategic program that covers the entire organization. The KAM will likely have contact with each level of the business to make sure the customer’s needs are met. KAMs can use the map in Lucidchart to simplify their communications.
Sales reps and KAMs can use account maps to find the right people to contact. Track all of the interactions on a single platform. The KAM acts as a visionary because of the strategic nature of the role.
They will be expected to lead both customers and internal executives on key initiatives. If companies can sell on value, they are more likely to be the primary suppliers of large accounts. Only a small percentage of sales executives think their reps are effective at value selling.
You can keep an eye on the market with the help of LinkedIn. You can always stay one step ahead of the competition if you use LinkedIn to monitor account markets. Adding a sales navigator to the company will help keep track of company changes.
Working With Providers To Ensure Value And Service
An organization should aim for long-term relationships with benefits providers, but this must be accompanied by consistently good service and value.
A Benefits Manager monitors each schemes performance against written Service Level Agreements and meets the schemes representatives regularly to discuss their success.
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Education Forbenefits Account Executive
Typically a job would require a certain level of education.
Employers hiring for the benefits account executive job most commonly would prefer for their future employee to have a relevant degree such asBachelor’s and High School DegreeinEducation, Business, Management, Associates, Business/Administration, Medical, Economics, Law, Finance, Health
What Does An Employee Benefits Account Manager Do
The responsibilities of an employee benefits account manager revolve around facilitating sales of employee benefit packages. As an account manager, you may manage one client or multiple clients. Your duties include working to explain benefits, answering questions and employee inquiries during enrollment, and managing the account or accounts to ensure that clients remain happy with your employer’s service. You often work with insurance carriers or benefits providers to meet client service and budget needs.
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Cover Letters For Hiring Manager Jobs
It’s time to show why you’re the right person for the job by writing a great cover letter and showing your resume. Hiring managers are wary of candidates who look good on paper and then underwhelm in person. It’s up to you to make a good first impression in your interview by having a clear directive and a good attitude.
Depending on the size of the business, there may be different insurance options for employees. Before the meeting, gather information about health and dental, disability, and workers’ compensation. It’s important that you can show the knowledge of different plan types and costs.
Speak with authority about any benefit programs you implemented or were involved in as an employee, and ask any insurance questions you want during the interview. That will show you are interested in the work and knowledgeable about it. Different businesses use different software for different things, so promote your technical savvy.
It’s important that you know what to look for in the usual suspects like Outlook, Word and excel. You should mention what contact management systems you used at previous jobs. More and more benefit programs are covered online, as HR is a continually evolving field.