What Should I Do If I Receive A Medicare Summary Notice
Review the notice to make sure you recognize the names of the places, providers and the services you received. Also compare the information on your MSN with bills, receipts and statements from your health care providers, and ask them about any charges that dont match. If a medical provider didnt submit a claim correctly, ask the provider to resubmit it to Medicare.
If Medicare didnt pay a claim you think should have been covered, you have the right to appeal. The back of the Medicare summary notice provides instructions on how to appeal the denial.
Keep the notices at least until your providers send you a bill for their services. It will help you see if a Medicare payment has been made.
If youre claiming a deduction for medical expenses on your income taxes, you can use the Medicare summary notices to document your expenses. In that case, keep the tax records for at least three years after the tax-filing deadline, which is the amount of time the IRS has to initiate an audit.
Shred the notices afterward so identity thieves cannot view any personal information.
How Do I Get Explanation Of Benefits
How to view your medical explanation of benefits online
How Do I Find My Medicare History
Obtain access to your Medicare information
Read Also: Can You Go On Medicare If You Are Still Working
Read Also: When Do Social Security Benefits Become Taxable
How Long Should You Keep Eobs
Experts recommend keeping medical EOBs for a set period of time, but how long depends on the individual circumstances of the patient in question. The IRS advises taxpayers to keep relevant documentation for as long as they may be needed to verify deductions if youve included the medical tax deduction on your return, file the EOBs along with the rest of your tax documents for seven years. Additional guidelines based on health include:
How Long To Keep Medical Records

Both medical and legal experts say you should keep personal and generational medical history documentation for your whole life. In the case of your passing, that data can be very helpful for your children to keep in their own family history records, says David Aylor, a lawyer in South Carolina.
You should retain records of your familys health history forever. Certain conditions are genetic and past conditions can dictate future diagnoses and treatment. Past surgeries and medications may have complications or indications for providers down the line.
RELATED: Why is family health history important?
You May Like: Medicare Give Back Benefit By Zip Code
What Is The Explanation Of Benefits For
Why exactly do you get EOBs? Theyre not billswhich is why, believe it or not, many people just throw them away.
An Explanation of Benefits is dispensed to both patient and provider, as a means of identifying how a claim is processed, and what amount may be owed by the patient. Medical EOBs are beneficial for a number of reasons, but how long should you keep them on file? As with any other personal documents, the length of retention time is dependent on a number of variables. Regardless of how long you choose to retain them, make sure they are stored and then disposed of securely to prevent your sensitive data from falling into the wrong hands.
The EOB details exactly what medical procedures or treatments you or someone on your health insurance underwent on specific dates. They list the codes for each treatment or item as well as a short description of what the service entailed. The EOB breaks down:
- Services/treatments provided to the patient
- What the doctor, hospital, or other provider charged for the service
- The charges that are covered and the charges that are NOT covered by your insurance
- What your insurance company paid the provider
- The amount youre responsible for paying to the provider
Its important to note that an EOB is not a bill, but a breakdown of how an insurance claim was paid on your behalf. If you see something on your EOB that doesnt look right or isnt accurate, contact your insurance company right away.
Understanding Explanation Of Benefits
An Explanation of Benefits can be confusing to read, especially if youre not familiar with the terminology used. However, a few things will make it easier to understand:
Recommended Reading: Tenet Healthcare Employee Benefits 2021
Free & Secure Medicare Account
Create an account to access your Medicare information anytime. You can also:
- Add your prescriptions and pharmacies to help you better compare health and drug plans in your area.
- Sign up to get your yearly âMedicare & Youâ handbook and claims statements, called âMedicare Summary Notices,â electronically.
- View your Original Medicare claims as soon as theyâre processed.
- Print a copy of your official Medicare card.
- See a list of preventive services youâre eligible to get in Original Medicare.
- Learn about your Medicare premiums, and pay them online if you get a bill from Medicare.
Can You See The Medicare Eob Online
It’s also vital to realize that an EOB isn’t the same as a bill. EOBs are typically mailed once a month. You may be able to access your EOB online under some plans. Your EOB includes a summary of the services and products you got, as well as the amount you may owe for them. It also shows the percentage of each service or product that is considered medically necessary.
An EOB can help you keep track of what was done and how much it cost. Many patients find this information useful when talking with their doctors about further treatment or procedures. Others use it to compare costs with other hospitals or physicians. Either way, it’s important to look at your EOB on a regular basis.
If you don’t see your EOB online but still want to check it out, most hospitals will send you a paper copy for $10-20. Some people prefer this method because they like having the record in front of them rather than just looking it up online. Other people may not have internet access where they live or work.
Hospitals tend to take care of their records in order to avoid giving false information to insurance companies. As a result, they usually aren’t that easy to destroy. If you delete your data from your computer, though, you should be able to wipe it out.
How do you view your EOB? Most hospitals will email it to you once a month.
You May Like: Tax Benefit For 529 Plan
How Do I Read My Explanation Of Benefits Statement
Who is this for?
If you have a Blue Cross Blue Shield of Michigan or Blue Care Network Medicare plan, this information can help you understand the pieces and parts of your Medicare EOBs.
About once a month, youll receive an explanation of benefits, also called an EOB. Its a list of every time you visited the doctor, went to the hospital or filled a prescription, plus how much it all costs. Its important to remember that this statement isnt a bill. Its a tool to help you keep track of your plan usage. Well only send you statements when you use your coverage.
Recommended Reading: Does Medicare Cover Accu Chek Test Strips
You Can Trust Trueshred Through The Entire Shredding Process
If you have questions about personal document shredding or want to schedule an on-site shredding job, call TrueShred at 750-8783 or contact us online.
Recommended Reading: Bill To Increase Social Security Benefits
How To Access Explanation Of Benefits
As shown above, you generally get an Explanation of Benefits sent to you each month. However, there are other ways you can access this information.
Rather than storing a physical copy of your EOB, you can often see them online. If you are unsure of how to access this, you can go to www.medicare.gov to check the status of a claim and to see your EOB.
Otherwise, you can wait for your Medicare provider to send you a copy of your EOB after you make a claim!
How Long To Keep Bills

Keep your monthly bills, like utility bills , cable and internet, etc. for one year.
After that, you can shred them.
In the event the bill is tax related, like if you run a business out of your house, you will want to keep those bills for 7 years, again just in case you get audited.
Another bill to keep is if it was for a large purchase and you need proof of purchase for a warranty claim.
You May Like: County Of Orange Employee Benefits
Medicare Explanation Of Benefits: What You Need To Know
In the United States, about 96% of people over 65 are receiving medicare coverage. However, many people dont know how many benefits you can get from your Medicare coverage.
Are you looking for a Medicare explanation of benefits? Keep reading for more medicare information, to learn more about Medicare plan types, and to learn more about Medicare benefits!
What Does Medicare Advantage And Medigap Explanation Of Benefits Include
A Medicare Advantage and Medicare Supplements Explanation of Benefits is similar to a standard Explanation of Benefits. Still, it includes additional information specifically for those with Medicare Advantage or Medicare Supplement plans. This document will include:
- A list of the health care services and products that your policyholder receives
- The dates of service
Also Check: What Benefits Does Medicare Provide
What Is The Use Of Eob
An EOB is a statement from your health insurance plan that describes the expenditures it will reimburse for medical services or items that you have received. When your provider submits a claim for the services you received, the EOB is created. EOBs are sent to you by your insurance carrier to assist you understand the cost of the care you got. Your health insurer may also use EOBs when reviewing claims for approval or denial.
How does an EOB help me know what costs I might be responsible for? An EOB gives you a clear picture of how much your health insurance company will pay for your treatment. It tells you which parts of the bill should be paid by your insurance and which parts should be paid by you. For example, if you receive surgery but the hospital charges more than what your policy limits are worth, you would not be able to pay for the remainder of the bill. The surgeon and the hospital would both seek payment from your insurance company.
What uses do providers have for an EOB? Providers use the information in EOBs to plan future treatments for their patients. If a doctor knows that a patient has $10,000 in medical bills and his or her insurance covers 90 percent of those expenses, then he or she can plan to charge approximately 9 out of 10 of those patients $10,000. The remaining 10th of them might have problems paying their share of the bill.
About Article Author
What Is An Explanation Of Benefits
An EOB is a statement from your health insurance plan describing what costs it will cover for medical care or products youve received. The EOB is generated when your provider submits a claim for the services you received.
The insurance company sends you EOBs to help make clear:
- The cost of the care you received
- Any money you saved by visiting in-network providers
- Any out-of-pocket medical expenses youll be responsible for
Note: this page gives you a general overview of an EOB, and is not specific to Cigna. If you’re a Cigna customer you can log in to myCigna to view the EOBs for your plan .
Don’t Miss: Northrop Grumman Employee Benefits Login
How Long Should I Keep Explanations Of Benefits From Medicare And Health Insurance Companies
As an organizer of medical and financial records for seniors and others affected by age, illness and disability, I get this question a lot. A person with multiple medical conditions can quickly acquire cartons of paperwork from Medicare, doctors offices, and health insurance companies.
Its helpful to start with what medical EOBs prove:
- The services the doctor, hospital, or other healthcare entity has provided.
- The amount the doctor, hospital, or other healthcare provider has billed for those services.
- The amount the medical insurance company and/or Medicare have paid.
- The amount for which you, the patient or insurance subscriber, are responsible.
So, medical EOBs can be useful for:
- Creating a health history for yourself or someone under your care.
- Documenting billing errors or even fraud.
- Ensuring that you are receiving the full insurance benefits to which you are entitled.
- Proving that youve met your annual deductible, if your health insurance policy has one.
- Demonstrating what you have paid if you take the medical expense deduction on your annual IRS 1040 Schedule A.
Obviously, keeping medical EOBs is worthwhile for some period of time. What to do with it all and how long to keep these records will vary with your personal situation. Here are two sets of guidelines for medical EOB retention periods and good practices one for people in normal health and one for people with chronic, debilitating or terminal health conditions:
Normal Health
Serious Health Condition
Is The Explanation Of Benefits The Same As The Medicare Summary Notice
No, the Explanation of Benefits is not the same thing as the Medicare Summary Notice .
Private insurance companies send the EOB to their plan members. You only receive the MSN if you have Original Medicare. Similar to the Explanation of Benefits, the MSN details all of the covered services you received under Medicare Part A and Medicare Part B over the past 3 months. It also explains what Medicare paid and the amount you may owe your provider.
You dont have to wait for the MSN, by the way. You can access it at any time through your MyMedicare.gov account, although you usually have to wait 24 hours for Medicare to process the claim. Once you enter your account, just press the Blue Button to see your Original Medicare claim information.
Recommended Reading: Single Member Llc Tax Benefits
What Is Your Eob
Each month you use your plan for medical services, you receive an Explanation of Benefits . Your EOB is a list of the services you received. It shows you how expenses are divided between your doctor, your plan, and your copay, but its not a bill. You dont need to send any payments or take any action. Your EOB makes it easy to keep track of the medical services you received and their costs.
What Does An Explanation Of Benefits Include

An Explanation of Benefits includes a summary of the health care services and products received by the policyholder.
It will list the dates of service, the providers name, and the amount charged for each service. In addition, Explanations of Benefits may also include information such as:
- The insurance companys payment to the provider
- Explanations of how the policyholders insurance plan works
- Explanation of why a particular service was not covered by the policyholders insurance plan
Section 1: The EOB summarizes all of the drug purchases since the last EOB.
Section 2: Summarizes your year-to-date costs, your total out-of-pocket costs, and your total drug costs.
It also has basic plan information including your deductible, any coverage gaps, and your initial coverage amounts.
Section 3: If you have changed Part D plans, the EOB will also summarize your out-of-pocket and total drug costs transferred from your previous plan.
It should be laid out in an easy-to-decipher manner.
Section 4: The Explanation of Benefits will also note any adjustments to your out-of-pocket and total drug costs if necessary.
For example, if you have a reversed claim or a supplemental wrap-around payment, the EOB form will display them.
Section 5: The EOB will also list any updates to your drug plans formulary that overlap with the drugs you take.
This should be kept by the beneficiary.
Multiple charts
If No Deductible Stage
A Detailed Description of Formulary Changes
You May Like: Average Cost Of Health Benefits Per Employee
How Do I Read The Medicare Summary Notice
Its really two notices. Youll receive a separate MSN for your claims for Part A which helps pay for inpatient hospital care, inpatient care in a skilled nursing facility, certain home health care services and end-of-life hospice care and your claims for Part B .
The Part A Medicare summary notice shows the dates of the claims, how much of the deductible you have met, whether Medicare approved all of the claims, and the total amount you may be billed from the facility. It also lists the facilities where you have had claims this period and the dates you received services there.
Centers for Medicare & Medicaid Services
Page 2 includes tips for reviewing the notice and how many days of coverage you have used in your benefit period for inpatient hospitalization and skilled nursing facilities.
Page 3 provides detailed information about your claim, including the number of benefit days used, whether the claim was approved, any charges that werent covered, the amount Medicare paid and the maximum you may be billed. Keep in mind that the bill may be covered by Medigap or other supplemental coverage.
It shows the numbers for the three-month period covered in the summary notice and the total for the claim. It also shows the dates you went to the hospital or facility and when your current benefit period began.
Centers for Medicare & Medicaid Services
Centers for Medicare & Medicaid Services
Centers for Medicare & Medicaid Services